Privacy Policy

Detramo SA places great importance on protecting your privacy and handling your personal data.

The purpose of this privacy policy is to inform you about how your personal data is collected, used, and protected when you visit the Detramo website or use its contact form.

Detramo SA is committed to complying with the provisions of the General Data Protection Regulation (GDPR) as well as applicable Belgian data protection laws.

Detramo SA
Rue de la Horre 46
4400 Flémalle
Belgium

Email: info@detramo.be

When you use the contact form on the website, we may collect the following information:

• First Name
• Last Name
• Email Address
• Phone Number
• Company
• Subject of the request
• Message content

Some information is required so that we can process your request properly.

The data collected is used exclusively to respond to your requests for information, to contact you regarding your request, to follow up on our communications, and to ensure the security and proper functioning of the website.

The processing of your data is based on your consent when you voluntarily submit the contact form, as well as on Detramo’s legitimate interest in responding to inquiries and managing its business operations.

Data submitted via the contact form is retained for no longer than is necessary for the purposes for which it was collected. Unless otherwise required by law, the data is retained for a maximum of three years after the last contact.

The personal data collected is intended exclusively for Detramo SA. It may be processed by technical service providers responsible for the website’s hosting, maintenance, or security. Personal data is not sold, rented, or transferred to third parties for commercial purposes.

This website uses cookies to ensure it functions properly and to improve the user experience. Depending on the choice you make via the consent banner, cookies may also be used for functional, statistical, analytical, performance, or advertising purposes.

Detramo implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or accidental disclosure.

In accordance with the GDPR, you have the rights to access, rectify, erase, restrict processing, object, and data portability where applicable.

To exercise these rights: info@detramo.be

If you believe that the processing of your personal data does not comply with applicable regulations, you may file a complaint with the Data Protection Authority.